Privacy notice.
At Rannetic (Scotland) Ltd, we understand and respect your concerns regarding security and the privacy of any information you supply. Rannetic (Scotland) Ltd are committed to ensuring that your personal information is used properly and is kept securely. This Privacy Notice explains how Rannetic (Scotland) Ltd will collect and use your personal information. PERSONAL INFORMATION
When you visit or register on the Rannetic (Scotland) Ltd website, you may be asked to provide information about you and your company such as, your name, email address, your telephone number, company name and address, plus details of the information you are requesting and any message you wish to send Rannetic (Scotland) Ltd.You may also provide personal information to Rannetic (Scotland) Ltd when you contact us by email, telephone, letter, through social media, visit to our premises or one of our exhibition stands. When you provide personal information to Rannetic (Scotland) Ltd, it will treat that information in accordance with this Privacy Policy.Rannetic (Scotland) Ltd will use personal information provided by you or gathered in another form to process and respond to orders placed, requests, enquiries and complaints and to provide services requested by you. This may include a process to manage and update you on your account and to call you or send you updates about special offers, new services, special promotions, noteworthy news, surveys and events that Rannetic (Scotland) Ltd believe will be of interest to you. Rannetic (Scotland) Ltd may also aggregate your website activity so that we may better understand the users that are visiting our site. For example we may produce reports on the most popular search terms by collecting general search term data based on individual searches. However, this aggregate data is anonymous and does not contain any personally identifiable information related to you. When contacting Rannetic (Scotland) Ltd by telephone, all calls are recorded for training and quality purposes. When visiting our premises in person, images of you will be captured on our CCTV system for the purpose of crime prevention and public safety.Rannetic (Scotland) Ltd’s Personal Data Record details where the information is held, why it is held, the basis for processing, how long it is retained and who has access to the data.SECURITY
Rannetic (Scotland) Ltd are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect.Rannetic (Scotland) Ltd sometimes use agents and service providers to process personal information on its behalf. For example, Rannetic (Scotland) Ltd may use third parties to contact you about its products and services, send postal mail and to maintain its IT systems. Where Rannetic (Scotland) Ltd uses agents and service providers to process your personal information, we will ensure that it has adequate security measures in place to safeguard your personal information.Rannetic (Scotland) Ltd will also release your personal information when required to do so for legal or regulatory purposes or as part of legal proceedings.COOKIES
When you visit the Rannetic (Scotland) Ltd website, a small file called a cookie will be saved on your computer’s hard drive. Cookies store small pieces of information about you and allow website operators to accumulate information about your preferences. This means that on future visits to our website, we can identify you and welcome you back.Rannetic (Scotland) Ltd may use cookies to monitor how people use our website in order to help us provide you with a more excellent service. They also allow Rannetic (Scotland) Ltd to personalise the content of the website for you. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, you may not be able to use some of the features on the Rannetic (Scotland) Ltd website without cookies.DATA SUBJECTS RIGHTS UNDER GDPR
You have the rights in relation to your personal data under the Privacy and Data Legislation. These rights are:The right to be informed.The right to access.The right to rectification.The right to erasure.The right to restrict processing.The right to portability.The right to object.The right in relation to automated decision making and profiling
ACCESS TO YOUR PERSONAL INFORMATION
To request a copy of the personal information that Rannetic (Scotland) Ltd holds about you under the General Data Protection Regulation, Rannetic (Scotland) Ltd will ask for confirmation of identity before disclosing any. Please address requests to a Director, Rannetic (Scotland) Ltd, 1 Wheatfield Road, Dunnikier Business Park, Kirkcaldy, KY1 3PDPROCEDURE TO CHANGE YOUR PERSONAL INFORMATION
Should you be unhappy with the personal information we hold about you or how this information is used, we advise you to put your request in a letter or email to a Director, Rannetic (Scotland) Ltd, 1 Wheatfield Road, Dunnikier Business Park, Kirkcaldy, KY1 3PD. This will be dealt with within one month of being received by Rannetic (Scotland) Ltd.CHANGES TO OUR PRIVACY POLICY
Any changes we make to our Privacy Policy in the future will be posted on our website.